Refund policy

At Neesa, we want you to love every piece you buy from us. If for any reason you are not completely satisfied, we’re here to help.

⸻

✅ Returns

• You may request a return within 7 days of receiving your order.

• To be eligible, the item must be:

• Unworn and unused

• With original tags attached

• In the same condition that you received it

• Certain items like sale items, accessories, and custom-made products are not eligible for returns.

⸻

💳 Refunds

• Once we receive your returned item, our team will inspect it.

• If approved, your refund will be processed to your original payment method within 7–10 business days.

• Shipping charges (if any) are non-refundable.

⸻

🔄 Exchanges

• We currently allow size exchanges for the same product, subject to availability.

• If the requested size is unavailable, we will issue a refund.

⸻

📦 Return Shipping

• Customers are responsible for the cost of return shipping unless the item was damaged, defective, or incorrect.

• We recommend using a trackable courier service.

⸻

⚠️ Exceptions

• Items that are worn, washed, damaged, or without tags will not be accepted.

• Please make sure you double-check the size and product details before placing your order.

⸻

📨 How to Request a Return

1. Email us at support@nishapant54@gmail.com with your order number and reason for return.

2. Our team will guide you with the next steps.

⸻

✨ Note: Neesa reserves the right to reject returns that do not comply with this policy.