Terms of service

Welcome to Neesa! By shopping with us, you agree to the following simple terms:

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1. Using Our Website

• You agree to provide correct details (name, address, contact info, payment) when placing an order.

• Please don’t misuse our site (like using fake accounts or trying to hack the system).

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2. Orders & Products

• We do our best to show products clearly, but small variations in color, fabric, or design may occur.

• We may cancel an order if a product is unavailable or if there’s an issue with payment details.

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3. Payments

• All payments are processed securely through trusted payment gateways (like Razorpay/Shopify Payments).

• We don’t store your card or banking details.

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4. Shipping & Delivery

• Delivery times are shared at checkout but may vary depending on courier partners.

• We’ll keep you updated if there’s any unexpected delay.

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5. Returns & Refunds

• Our Refund & Return Policy explains everything about returns, exchanges, and refunds. Please check it before ordering.

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6. Content & Designs

• All product designs, photos, and content belong to Neesa.

• Please don’t copy or use them without permission.

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7. Our Promise

We work hard to give you a smooth shopping experience. If you ever face an issue, just reach out to us at support@nishapant54@gmail.com— we’ll do our best to make it right.